Privacy policy.
Privacy Policy
Nelly Diaz Insurance Agency, LLC
At Nelly Diaz Insurance Agency, LLC, ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us.
1. Information We Collect
We may collect personal information from you in a variety of ways, including through our website, by phone, via email, or in person. The types of personal information we collect include:
Personal Identification Information: Name, address, phone number, email address, and date of birth.
Insurance Information: Policy number, coverage details, claims history, and other related information.
Financial Information: Payment details, billing information, and payment history.
Other Information: Any other personal information you provide us related to your insurance needs.
2. How We Use Your Information
We use the personal information we collect for various purposes, including:
To provide you with quotes and information about insurance products and services.
To process applications, payments, and claims.
To communicate with you regarding your policies, claims, and updates.
To comply with legal and regulatory requirements.
To improve our services and website functionality.
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure storage practices, to protect your data from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We may share your personal information with third parties under the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in offering our services, such as payment processors or insurance carriers.
Legal Requirements: We may disclose your information to comply with legal obligations, such as in response to a subpoena, court order, or government inquiry.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Your Rights and Choices
You have the right to access, correct, or delete the personal information we hold about you. If you wish to review or update your information, please contact us at nelly@nellydiazagency.com. You may also request that we stop sending you promotional communications by opting out through the unsubscribe link in our emails or by contacting us directly.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies on our website to enhance your user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect the functionality of our website.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. Please review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Nelly Diaz Insurance Agency, LLC
1100 W Main St, Ste 110
Tomball, TX 77375
(281) 875-8484
nelly@nellydiazagency.com
www.nellydiazagency.com